We are dedicated to providing quality compassionate care to our patients and will provide the individualized attention to effectively diagnose and treat your foot and ankle problems. We need your assistance and your understanding of our payment policy.
We participate in most insurance plans. Patients are responsible for making sure all co-payments, deductibles, balances, and non-covered charges are paid at the time of service. Unless, other arrangements have been made in advance by you or your health insurance carrier. Patients are encouraged to contact their insurance to find out about your insurance plan and coverage. If your insurance company does not pay the medical claims billed by our office within a reasonable period, you will be responsible for payment.
Patients are responsible for knowing what type of insurance plan they have and if referrals and authorization are required to seek treatment in our office. We are required to follow the guidelines of your managed care plan which mandates that when you visit a specialist such as Us, you must have a referral from your primary care physician prior to seeking speciality care. Therefore, you are financially responsible for the services recieved, unless your referral is presented at the time of your visit.
Medicare will not cover routine foot care such as trimming of corns, calluses, or toenails. You will need to pay for that service unless you are diabetic or have peripheral vascular disease as documented by your primary care physician.
Our office will submit your insurance claims and assist you in any way we deem reasonable to help get your claims paid. Your insurance company may need you to supply certain information directly. It is your responsibility to comply with their request. Please be aware that the balance of your claim is your responsibility whether or not your insurance company pays your claim. Your insurance benefit is a contract between you and your insurance company.
Please inform the office staff of any demographic or insurance changes to avoid insurance denials.
All patients must bring in a Photo ID, Insurance Card, and Referral (if needed) to their scheduled appointments.
Please note we have a $25 no show fee that will be charged to patients without a 24 hour notification. We have a strict $250 no show fee that will be charged to patients who miss their scheduled surgery appointment at our facility, Belcrest Surgery Center, LLC without a 48 hour prior notification
At our practice we accept the following payment methods: Visa, Mastercard, Discover, Cash, and Check. Please note we have a $25 fee for all returned check for non-sufficient funds.
Past due accounts are subject to collections proceedings. All fees including, but not limited to collection fees, attorney fees, and court fees shall become your responsibility in addition to the balance due to the office.
All Durable Medical Equipment (DME) and Retail items dispensed to a patient are non-refundable and cannot be returned unless there is a factory defect with the product at which Maryland Foot & Ankle Restoration, LLC in Maryland will replace the defective item with a new item.
Please contact our third party billing company if you have any questions in regards to a bill or statement you have received. Physicians Claim Corporation are the podiatry billing specialists we use to process our claims to insurances. They are always available and extremely helpful in explaining charges and statements. They can be reached toll free at 1877-385-0257, Monday-Friday 9am-6pm.